You drop off your folder — as is
This is exactly what your team experiences: a messy folder, scans, duplicates, an old .doc. Watch how the information is received: each file gets a status and an instruction — nothing is silently ignored, nothing is billed without a quote.
Fictional folder "Machine documentation" — 8 files, 32.7 MB
Intake report — status per file
You decide — one question at a time
The intake journey has you resolve the ambiguities found in YOUR folder. Each decision is reversible and logged. Your choices here will actually change the chat's answers in the next step.
12 pages — exact amount shown here, per the current rate schedule
Your technician asks — and fills in the blind spots
Three questions to try. The first has a documented answer. The second depends on your decision about digitizing. The third is covered by no document: the assistant does not guess — it turns the blind spot into a card for your expert to validate.